Digital Self-Service is Key to Winning Millennials & Gen Z

By Preston Packer |

Jan

18

Digital Self-Service is Key to Winning Millennials & Gen Z

Automated Decisioning Trends to Compliment Your Lending Strategy

By Preston Packer |

Jan

16

Automated Decisioning Trends to Compliment Your Lending Strategy

Digital Lending Customization is Something to Taco Bout

By Preston Packer |

Jan

10

Digital Lending Customization is Something to Taco Bout

Credit Unions Prospered Last Year, but New Hurdles Will Arise in 2019

By Preston Packer |

Jan

03

Credit Unions Prospered Last Year, but New Hurdles Will Arise in 2019

Year in Review: Credit Union Trends and Triumphs from 2018

By Preston Packer |

Jan

03

Year in Review: Credit Union Trends and Triumphs from 2018

Credit Union All-Stars of 2018

By Preston Packer |

Dec

27

Credit Union All-Stars of 2018

Merry Christmas and a Happy New Year from FLEX!

By Preston Packer |

Dec

25

Merry Christmas and a Happy New Year from FLEX!

Will Zelle Win the Hearts of Credit Unions?

By Preston Packer |

Dec

20

Will Zelle Win the Hearts of Credit Unions?

Steph Curry on Social Media Mishaps for credit unions

By Preston Packer |

Dec

19

Steph Curry on Social Media Mishaps for credit unions

Home Sales Present Opportunity for Credit Unions

By Preston Packer |

Dec

13

Home Sales Present Opportunity for Credit Unions

20% of Financial Institutions Are Missing Out On This Major Feature

By Preston Packer |

Dec

12

20% of Financial Institutions Are Missing Out On This Major Feature

Prevent the Grinch from Stealing Your Credit Card Information

By Preston Packer |

Dec

06

Prevent the Grinch from Stealing Your Credit Card Information

5 Savvy Spending Tips that Won't Break the Bank this Season

By Preston Packer |

Dec

05

5 Savvy Spending Tips that Won't Break the Bank this Season

Core Integrations are Opportunities

By Preston Packer |

Nov

29

Core Integrations are Opportunities

Website Metrics CU Managers Should Keep on Their Radar

By Preston Packer |

Nov

28

Website Metrics CU Managers Should Keep on Their Radar

Happy Thanksgiving from the FLEX Team!

By Preston Packer |

Nov

22

Happy Thanksgiving from the FLEX Team!

Midterm Elections Yield Gains for Credit Unions

By Preston Packer |

Nov

20

Midterm Elections Yield Gains for Credit Unions

Implications of the Loan-to-Share Ratio for the CU Industry

By Preston Packer |

Nov

15

Implications of the Loan-to-Share Ratio for the CU Industry

Must-Have Features to Include in Your Credit Union's Website

By Preston Packer |

Nov

15

Must-Have Features to Include in Your Credit Union's Website

Encouraging Members to Check Their Credit Scores

By Preston Packer |

Nov

08

Encouraging Members to Check Their Credit Scores

Integrating Credit Card Processing with Your Credit Union

By Preston Packer |

Nov

06

Integrating Credit Card Processing with Your Credit Union

Marketing Strategies for Your Credit Union's 2019 Roadmap

By Preston Packer |

Nov

01

Marketing Strategies for Your Credit Union's 2019 Roadmap

The Scary Tricks of Recurring Payment Changes Are No Treat

By Preston Packer |

Oct

31

The Scary Tricks of Recurring Payment Changes Are No Treat

2019 is Approaching... But You Should Be Planning for 2020

By Preston Packer |

Oct

25

2019 is Approaching... But You Should Be Planning for 2020

How to Keep Your MSRs from Quitting

By Preston Packer |

Oct

24

How to Keep Your MSRs from Quitting

Credit Union Leadership Inspiring Girls to Be Leaders

By Preston Packer |

Oct

18

Credit Union Leadership Inspiring Girls to Be Leaders

6 Benefits of a Centralized Lending Process

By Preston Packer |

Oct

17

6 Benefits of a Centralized Lending Process

Small but Mighty Credit Unions Overcome Industry Limitations

By Preston Packer |

Oct

11

Small but Mighty Credit Unions Overcome Industry Limitations

4 Tips for a Better Digital Account Opening Experience

By Preston Packer |

Oct

10

4 Tips for a Better Digital Account Opening Experience

Lack of Omni-Channel Lending Might Be Frustrating Your Members

By Preston Packer |

Oct

04

Lack of Omni-Channel Lending Might Be Frustrating Your Members

Is Your Credit Union Prepared to Weather a Storm like Hurricane Florence?

By Preston Packer |

Oct

03

Is Your Credit Union Prepared to Weather a Storm like Hurricane Florence?

Conquering Anxiety During Core Conversions

By Preston Packer |

Sep

27

Conquering Anxiety During Core Conversions

How the Facebook Privacy Scandal is Changing Credit Union Security

By Preston Packer |

Sep

26

How the Facebook Privacy Scandal is Changing Credit Union Security

When to Say "No" to a Losing Member

By Preston Packer |

Sep

20

When to Say "No" to a Losing Member

10 Internal Factors that Determine Lending Success

By Preston Packer |

Sep

18

10 Internal Factors that Determine Lending Success

5 Metrics to Measure Your Staff's Skill Level

By Preston Packer |

Sep

13

5 Metrics to Measure Your Staff's Skill Level

You Don't Know What You Don't Know | Technology

By Preston Packer |

Sep

11

You Don't Know What You Don't Know | Technology

Is Zelle on Track to Dominate the P2P Market?

By Preston Packer |

Sep

06

Is Zelle on Track to Dominate the P2P Market?

The Pros and Cons of Indirect Lending

By Preston Packer |

Sep

04

The Pros and Cons of Indirect Lending

If Everyone's a Superhero, No one's a Superhero

By Preston Packer |

Aug

30

If Everyone's a Superhero, No one's a Superhero

Millennials aren't Bullish on the Market, and That's Good for Credit Unions

By Preston Packer |

Aug

28

Millennials aren't Bullish on the Market, and That's Good for Credit Unions

10 + 1 Ways to Grow Direct Loans with Fewer Employees

By Preston Packer |

Aug

23

10 + 1 Ways to Grow Direct Loans with Fewer Employees

Small Credit Unions an Endangered Species?

By Preston Packer |

Aug

21

Small Credit Unions an Endangered Species?

Help Members Avoid the Sharks with Payday Alternative Loans... Round 2

By Preston Packer |

Aug

16

Help Members Avoid the Sharks with Payday Alternative Loans... Round 2

10 Fast Facts about the Credit Union Industry

By Preston Packer |

Aug

14

10 Fast Facts about the Credit Union Industry

Life Lessons from Harry Potter: 4 Ways to Defuse an Irate Member

By Preston Packer |

Aug

09

Life Lessons from Harry Potter: 4 Ways to Defuse an Irate Member

Do Credit Unions Really Need Digital Banking Solutions?

By Preston Packer |

Aug

07

Do Credit Unions Really Need Digital Banking Solutions?

CECL Part 2: Creating a Compliance Team

By Preston Packer |

Aug

02

CECL Part 2: Creating a Compliance Team

10 Ways to Navigate a Successful Core Review

By Preston Packer |

Jul

31

10 Ways to Navigate a Successful Core Review

Building Loyalty Programs for a New Generation of Members

By Preston Packer |

Jul

26

Building Loyalty Programs for a New Generation of Members

CECL Part 1: Four Steps to Becoming Compliant

By Preston Packer |

Jul

25

CECL Part 1: Four Steps to Becoming Compliant

5 Tips to Become Your Members Main Squeeze (er... Primary Financial Institution)

By Preston Packer |

Jul

19

5 Tips to Become Your Members Main Squeeze (er... Primary Financial Institution)

NY Encourages Financial Support for Budding Marijuana Industry

By Preston Packer |

Jul

17

NY Encourages Financial Support for Budding Marijuana Industry

4 Benefits of Digital Lending

By Preston Packer |

Jul

12

4 Benefits of Digital Lending

What Does Your Credit Union's All-Star Lineup Look Like?

By Preston Packer |

Jul

11

What Does Your Credit Union's All-Star Lineup Look Like?

A Small Credit Union's Survival Guide in Turbulent Times

By Preston Packer |

Jul

05

A Small Credit Union's Survival Guide in Turbulent Times

Are P2P Payments Slowly Overtaking the Financial Services World?

By Preston Packer |

Jul

03

Are P2P Payments Slowly Overtaking the Financial Services World?

The Amazon Effect on the Value of Mobile Banking

By Preston Packer |

Jun

28

The Amazon Effect on the Value of Mobile Banking

Thorny Core Providers | The Story of Integration

By Preston Packer |

Jun

27

Thorny Core Providers | The Story of Integration

When Three's a Crowd: Effectively Managing Third Party Vendors

By Preston Packer |

Jun

21

When Three's a Crowd: Effectively Managing Third Party Vendors

The Perils of CU Leaders Helicopter Parenting Their Members & Staff

By Preston Packer |

Jun

19

The Perils of CU Leaders Helicopter Parenting Their Members & Staff

5 Disaster Recovery Terms You May Not Know

By Preston Packer |

Jun

14

5 Disaster Recovery Terms You May Not Know

2+1 Reasons to Consider Card Management Within the Core

By Preston Packer |

Jun

13

2+1 Reasons to Consider Card Management Within the Core

How This Hawaii-based Credit Union Helps Their Members Save

By Preston Packer |

Jun

07

How This Hawaii-based Credit Union Helps Their Members Save

Credit Unions Say No to Racism and Yes to Diversity

By Preston Packer |

Jun

05

Credit Unions Say No to Racism and Yes to Diversity

Is Paid Social Media Too Expensive? A Guide to Organic Growth

By Preston Packer |

May

31

Is Paid Social Media Too Expensive? A Guide to Organic Growth

Have You Mapped Out Your Member Journey?

By Preston Packer |

May

29

Have You Mapped Out Your Member Journey?

Peer Pressure: How Do You Stack Up Against Other Credit Unions

By Preston Packer |

May

24

Peer Pressure: How Do You Stack Up Against Other Credit Unions

No Place for Complacency in Disaster Recovery Compliance

By Preston Packer |

May

22

No Place for Complacency in Disaster Recovery Compliance

8 Credit Union Growth Stats You May Not Know

By Preston Packer |

May

17

8 Credit Union Growth Stats You May Not Know

5 Must Have Mobile Banking Video Tutorials for Credit Union Websites

By Preston Packer |

May

15

5 Must Have Mobile Banking Video Tutorials for Credit Union Websites

The Best Kept Secrets of Credit Union Executives

By Preston Packer |

May

10

The Best Kept Secrets of Credit Union Executives

The Top 5 Crutches that Create Performance Disparities Between Large and Small Credit Unions

By Preston Packer |

May

08

The Top 5 Crutches that Create Performance Disparities Between Large and Small Credit Unions

Managing Credit Union Cybersecurity at Small & Medium Size CU's

By Preston Packer |

May

03

Managing Credit Union Cybersecurity at Small & Medium Size CU's

Are Large Credit Unions Monopolizing the Industry?

By Preston Packer |

May

01

Are Large Credit Unions Monopolizing the Industry?

Tech Costs are Killing Small Credit Unions

By Preston Packer |

Apr

26

Tech Costs are Killing Small Credit Unions

4 Reasons You're Losing Members from a Poor Digital Banking Experience

By Preston Packer |

Apr

24

4 Reasons You're Losing Members from a Poor Digital Banking Experience

Preparing for and Managing Education Costs

By Preston Packer |

Apr

19

Preparing for and Managing Education Costs

3 Credit Union Lending Facts That are Actually Fiction

By Preston Packer |

Apr

17

3 Credit Union Lending Facts That are Actually Fiction

Not For Profit Shouldn't Mean You Are For Loss

By Preston Packer |

Apr

12

Not For Profit Shouldn't Mean You Are For Loss

6 Questions to Ask Before Hiring a Compliance Officer

By Preston Packer |

Apr

10

6 Questions to Ask Before Hiring a Compliance Officer

3 Quick Tips for "Small Credit Unions"

By Preston Packer |

Apr

05

3 Quick Tips for "Small Credit Unions"

The Planet of the APIs

By Preston Packer |

Apr

03

The Planet of the APIs

Open Architecture = Choice

By Preston Packer |

Mar

29

Open Architecture = Choice

Spring: Time For Credit Union Growth and Member Cultivation

By Preston Packer |

Mar

27

Spring: Time For Credit Union Growth and Member Cultivation

Can Beer Trigger Innovation?

By Preston Packer |

Mar

22

Can Beer Trigger Innovation?

Credit Unions Effectively Marketing to Millennials

By Preston Packer |

Mar

20

Credit Unions Effectively Marketing to Millennials

Credit Union Leadership Best Practice - Write It Down

By Preston Packer |

Mar

15

Credit Union Leadership Best Practice - Write It Down

Find Your Relevance: Where Kodak Went Wrong

By Preston Packer |

Mar

13

Find Your Relevance: Where Kodak Went Wrong

Adapt or Die: A Technology Lesson from Twitter

By Preston Packer |

Mar

09

Adapt or Die: A Technology Lesson from Twitter

Rock the Basics | 6 Ways to Improve Your Savings Account Options

By Preston Packer |

Mar

07

Rock the Basics | 6 Ways to Improve Your Savings Account Options

10 Simple Tips to Teach Your Members How to Pay Down Debt

By Preston Packer |

Mar

02

10 Simple Tips to Teach Your Members How to Pay Down Debt

Are Biometrics the Future of Credit Union Security?

By Preston Packer |

Feb

28

Are Biometrics the Future of Credit Union Security?

Do These 3 Simple Things to Ensure a Positive Mobile Banking Experience

By Preston Packer |

Feb

22

Do These 3 Simple Things to Ensure a Positive Mobile Banking Experience

6 Painpoints of Current Mobile Banking Apps

By Preston Packer |

Feb

21

6 Painpoints of Current Mobile Banking Apps

Is Remote Deposit Capture Fraud still an issue?

By Preston Packer |

Feb

15

Is Remote Deposit Capture Fraud still an issue?

Fake News! Eight Ways the Public is Wrong About Credit Unions

By Preston Packer |

Feb

14

Fake News! Eight Ways the Public is Wrong About Credit Unions

Why the Healthcare Industry Loves Credit Unions

By Preston Packer |

Feb

08

Why the Healthcare Industry Loves Credit Unions

5 Reasons Why Credit Unions Should Want Their Core in the Cloud

By Preston Packer |

Feb

07

5 Reasons Why Credit Unions Should Want Their Core in the Cloud

The Ultimate Guide to Credit Union Member Retention

By Preston Packer |

Feb

01

The Ultimate Guide to Credit Union Member Retention

8 Unconventional Ways to Master your Credit Union's Tech

By Preston Packer |

Jan

31

8 Unconventional Ways to Master your Credit Union's Tech

How To Attract Chicks Like Dowding; Attracting and Keeping a Motivated Workforce

By Preston Packer |

Jan

26

How To Attract Chicks Like Dowding; Attracting and Keeping a Motivated Workforce

The 3 Steps for Identifying Potential New Core Providers

By Preston Packer |

Jan

24

The 3 Steps for Identifying Potential New Core Providers

Average Credit Union Efficiency Ratio per State: How Do You Stack Up?

By Preston Packer |

Jan

18

Average Credit Union Efficiency Ratio per State: How Do You Stack Up?

Common Limitations of a New Core Provider

By Preston Packer |

Jan

17

Common Limitations of a New Core Provider

Alexa, How Fast will Voice Recognition Impact Credit Unions?

By Preston Packer |

Jan

12

Alexa, How Fast will Voice Recognition Impact Credit Unions?

The Top Reasons for Selecting a New Core Provider

By Preston Packer |

Jan

10

The Top Reasons for Selecting a New Core Provider

A Credit Union Technology Wish List for 2018

By Preston Packer |

Jan

05

A Credit Union Technology Wish List for 2018

Top Features Credit Unions Look for in Core Providers

By Preston Packer |

Jan

03

Top Features Credit Unions Look for in Core Providers

8 Undeniable Reasons Members Love Shared Branching

By Preston Packer |

Dec

29

8 Undeniable Reasons Members Love Shared Branching

Son of a nutcracker: Credit union leadership lessons from Buddy the Elf

By Preston Packer |

Dec

26

Son of a nutcracker: Credit union leadership lessons from Buddy the Elf

How Anti Money Laundering Rules Impacts Your Credit Union Members

By Preston Packer |

Dec

22

How Anti Money Laundering Rules Impacts Your Credit Union Members

Top 10 Mobile Banking Features To Stay Relevant in 2018

By Preston Packer |

Dec

20

Top 10 Mobile Banking Features To Stay Relevant in 2018

Addressing Member Needs by Understanding Their Generation

By Preston Packer |

Dec

15

Addressing Member Needs by Understanding Their Generation

The Power of the Branch - Is it Here to Stay?

By Preston Packer |

Dec

13

The Power of the Branch - Is it Here to Stay?

We Told You So... Why The Chip Didn't Solve Credit Card Fraud

By Preston Packer |

Dec

08

We Told You So... Why The Chip Didn't Solve Credit Card Fraud

The Power of Social Media: 2018 Credit Union Marketing Strategies

By Preston Packer |

Dec

06

The Power of Social Media: 2018 Credit Union Marketing Strategies

The FinTech Effect and How To Survive the Revolution

By Preston Packer |

Dec

01

The FinTech Effect and How To Survive the Revolution

Keep it Simple, Stupid: A Dwight Schrute Look at Member Services

By Preston Packer |

Nov

29

Keep it Simple, Stupid: A Dwight Schrute Look at Member Services

10 Fast Facts About Mobile Banking in 2017

By Preston Packer |

Nov

22

10 Fast Facts About Mobile Banking in 2017

Don't Perform Credit Union Strategic Planning in a Vacuum

By Preston Packer |

Nov

17

Don't Perform Credit Union Strategic Planning in a Vacuum

Two Sides of the Coin When Calculating Credit Union Technology TCO

By Preston Packer |

Nov

15

Two Sides of the Coin When Calculating Credit Union Technology TCO

Using Social Media to Prevent Card Fraud

By Preston Packer |

Nov

10

Using Social Media to Prevent Card Fraud

Put Yourself in Members' Shoes During the Holiday Shopping Season

By Preston Packer |

Nov

08

Put Yourself in Members' Shoes During the Holiday Shopping Season

Preventing Cyber Fraud as Black Friday Approaches

By Preston Packer |

Nov

02

Preventing Cyber Fraud as Black Friday Approaches

Are You Too Late to Mobile Lending?

By Preston Packer |

Oct

31

Are You Too Late to Mobile Lending?

3 Reasons the Credit Union Core Processing Marketplace is Evolving

By Preston Packer |

Oct

27

3 Reasons the Credit Union Core Processing Marketplace is Evolving

Women Rising in the Workplace: The Credit Union Difference

By Preston Packer |

Oct

24

Women Rising in the Workplace: The Credit Union Difference

Four Reasons Why Running a Credit Union Beats Working For a Bank

By Preston Packer |

Oct

20

Four Reasons Why Running a Credit Union Beats Working For a Bank

The Genius Way to Offer More Member Services

By Preston Packer |

Oct

17

The Genius Way to Offer More Member Services

Top 10 Financial Products that Drive Members Crazy

By Preston Packer |

Oct

13

Top 10 Financial Products that Drive Members Crazy

The Importance of Open Architecture in Credit Union Technology

By Preston Packer |

Oct

11

The Importance of Open Architecture in Credit Union Technology

The Key to Mobile Lending

By Preston Packer |

Oct

05

The Key to Mobile Lending

How to Become Your Member's Primary Financial Institution

By Preston Packer |

Oct

04

How to Become Your Member's Primary Financial Institution

A Beginner's Guide to a Credit Union Core System Review

By Preston Packer |

Sep

29

A Beginner's Guide to a Credit Union Core System Review

Is Participation Lending Something Your Credit Union Should Do?

By Preston Packer |

Sep

26

Is Participation Lending Something Your Credit Union Should Do?

Members Will Love You When You Offer These Brilliant Savings Options

By Preston Packer |

Sep

22

Members Will Love You When You Offer These Brilliant Savings Options

The Who, What, When, Where, Why, and How of Mobile Lending

By Preston Packer |

Sep

19

The Who, What, When, Where, Why, and How of Mobile Lending

Get Scientific with your Credit Union Operations

By Preston Packer |

Sep

14

Get Scientific with your Credit Union Operations

Credit Union Cybersecurity: What You Need to Know About TLS Changes

By Preston Packer |

Sep

13

Credit Union Cybersecurity: What You Need to Know About TLS Changes

A Hurricane Season of Destruction, Disaster and Recovery

By Preston Packer |

Sep

08

A Hurricane Season of Destruction, Disaster and Recovery

With Card Fraud Rising, Remote Control Debit Cards are a Must

By Preston Packer |

Sep

05

With Card Fraud Rising, Remote Control Debit Cards are a Must

Step-by-Step Guide to a Successful Core Conversion

By Preston Packer |

Sep

01

Step-by-Step Guide to a Successful Core Conversion

Why CECL Is only the Beginning in the Data Game

By Preston Packer |

Aug

29

Why CECL Is only the Beginning in the Data Game

25 Must Know Credit Bureau Terms

By Preston Packer |

Aug

24

25 Must Know Credit Bureau Terms

12 Financial Tips Loan Officers Must Share with Members

By Preston Packer |

Aug

22

12 Financial Tips Loan Officers Must Share with Members

Is Avocado Toast Holding Your Millennials back from a Mortgage

By Preston Packer |

Aug

18

Is Avocado Toast Holding Your Millennials back from a Mortgage

Is Your Mobile Loan Application a Slam Dunk?

By Preston Packer |

Aug

16

Is Your Mobile Loan Application a Slam Dunk?

The Top 5 Dashboard Reports for Credit Union CEOs

By Preston Packer |

Aug

10

The Top 5 Dashboard Reports for Credit Union CEOs

3 Reasons this Material World Needs You to Offer In-House Credit Cards

By Preston Packer |

Aug

08

3 Reasons this Material World Needs You to Offer In-House Credit Cards

The Underdog: A Misguided View of Credit Unions Compared to Banks

By Preston Packer |

Aug

03

The Underdog: A Misguided View of Credit Unions Compared to Banks

Change the Way You Communicate as a Leader to Improve Member Satisfaction

By Preston Packer |

Aug

01

Change the Way You Communicate as a Leader to Improve Member Satisfaction

The 4 Credit Union Training Conferences You Can't Afford to Miss

By Preston Packer |

Jul

28

The 4 Credit Union Training Conferences You Can't Afford to Miss

The Top Questions Asked During Core System Demonstrations

By Preston Packer |

Jul

26

The Top Questions Asked During Core System Demonstrations

#CUDifference: The Only Reason you need to Join a CU Over a Bank

By Preston Packer |

Jul

21

#CUDifference: The Only Reason you need to Join a CU Over a Bank

Balance in the Force: Operations vs. Credit Union Member Services

By Preston Packer |

Jul

19

Balance in the Force: Operations vs. Credit Union Member Services

The 10 Commandments of Credit Union Data Processing

By Preston Packer |

Jul

14

The 10 Commandments of Credit Union Data Processing

3 Legit Ways to Prevent Check Fraud Through Remote Deposit Capture

By Preston Packer |

Jul

12

3 Legit Ways to Prevent Check Fraud Through Remote Deposit Capture

Achieve Efficiency in Credit Union Operations by Doing these 6 Things

By Preston Packer |

Jul

07

Achieve Efficiency in Credit Union Operations by Doing these 6 Things

9 Ways to Increase Credit Card Income without Cranking up Rates

By Preston Packer |

Jul

06

9 Ways to Increase Credit Card Income without Cranking up Rates

5 Roadblocks Your Loan Officers Face and How to Overcome Them

By Preston Packer |

Jun

29

5 Roadblocks Your Loan Officers Face and How to Overcome Them

3 Secrets to Boost Non-Interest Income through Debit Cards

By Preston Packer |

Jun

28

3 Secrets to Boost Non-Interest Income through Debit Cards

Avoid These Costly Credit Union Compliance Mistakes

By Preston Packer |

Jun

23

Avoid These Costly Credit Union Compliance Mistakes

7 Simple Credit Union Compliance Tips

By Preston Packer |

Jun

21

7 Simple Credit Union Compliance Tips

3 Must-Know Credit Union Lending Ratios for Chief Lending Officers

By Preston Packer |

Jun

16

3 Must-Know Credit Union Lending Ratios for Chief Lending Officers

The One Thing You Can't Flub in a Credit Union Core Conversion

By Preston Packer |

Jun

14

The One Thing You Can't Flub in a Credit Union Core Conversion

The ABCs of Credit Union APIs

By Preston Packer |

Jun

09

The ABCs of Credit Union APIs

This Just In: Credit Union API Improves Member Experience

By Preston Packer |

Jun

07

This Just In: Credit Union API Improves Member Experience

The 8 Most Common Mobile Banking Activities by your Members

By Preston Packer |

Jun

06

The 8 Most Common Mobile Banking Activities by your Members

6 Reasons You Should Change Your Core System and 3 Reasons You Shouldn't

By Preston Packer |

Jun

02

6 Reasons You Should Change Your Core System and 3 Reasons You Shouldn't

5 Underrated Member Experience Techniques and Why You Should Use Them

By Preston Packer |

May

31

5 Underrated Member Experience Techniques and Why You Should Use Them

How to Stop Selling Financial Services and Start Selling Dreams

By Preston Packer |

May

26

How to Stop Selling Financial Services and Start Selling Dreams

Know Them Before You Serve Them: 360° Credit Union Member Services

By Preston Packer |

May

24

Know Them Before You Serve Them: 360° Credit Union Member Services

All the World's a Stage, and Mobile Banking Is the Star

By Preston Packer |

May

19

All the World's a Stage, and Mobile Banking Is the Star

3 Myths About Credit Unions

By Preston Packer |

May

17

3 Myths About Credit Unions

5 Reasons Your Members are Borrowing from the Competition

By Preston Packer |

May

12

5 Reasons Your Members are Borrowing from the Competition

7 Reasons Members Don't Care for PFM on Your Mobile App

By Preston Packer |

May

10

7 Reasons Members Don't Care for PFM on Your Mobile App

5 Ways to Make Your MSR's More Productive

By Preston Packer |

May

05

5 Ways to Make Your MSR's More Productive

When to Order a Code Red on Your Credit Union Technology

By Preston Packer |

May

03

When to Order a Code Red on Your Credit Union Technology

6 Reasons Your Members Don't Heart You on Social Media

By Preston Packer |

Apr

28

6 Reasons Your Members Don't Heart You on Social Media

Are You Tired of the Monster in Your Server Room?

By Preston Packer |

Apr

26

Are You Tired of the Monster in Your Server Room?

Public Vs. Private: Which Cloud is Right for Your Credit Union?

By Preston Packer |

Apr

21

Public Vs. Private: Which Cloud is Right for Your Credit Union?

6 Myths About Credit Union Cloud Computing, Debunked

By Preston Packer |

Apr

19

6 Myths About Credit Union Cloud Computing, Debunked

What Credit Union Core Processors Won't Tell You

By Preston Packer |

Apr

14

What Credit Union Core Processors Won't Tell You

How Well Do Your Members Rate Your Mobile Banking App?

By Preston Packer |

Apr

12

How Well Do Your Members Rate Your Mobile Banking App?

The Three Things Millennials Expect From Their Mobile Banking App

By Preston Packer |

Apr

07

The Three Things Millennials Expect From Their Mobile Banking App

6 Sure Fire Ways to Make Your Members Feel Valued

By Preston Packer |

Apr

05

6 Sure Fire Ways to Make Your Members Feel Valued

9 Ways the Credit Union Industry Collaborates, Where Banks Don't

By Preston Packer |

Mar

31

9 Ways the Credit Union Industry Collaborates, Where Banks Don't

Don't Have the Resources for a Full-Time Compliance Officer?

By Preston Packer |

Mar

28

Don't Have the Resources for a Full-Time Compliance Officer?

Five Fast Facts about AML

By Preston Packer |

Mar

24

Five Fast Facts about AML

5 Freedom Fighting Facts About OFAC

By Preston Packer |

Mar

22

5 Freedom Fighting Facts About OFAC

Do You Know Where Your Credit Union's Cloud Is?

By Preston Packer |

Mar

17

Do You Know Where Your Credit Union's Cloud Is?

7 Areas Credit Union Software Should Ease Risk Compliance

By Preston Packer |

Mar

15

7 Areas Credit Union Software Should Ease Risk Compliance

How to Attract Millennials Even Though They Suck

By Preston Packer |

Mar

10

How to Attract Millennials Even Though They Suck

10 Ways to Boost Member Services Adoption Via Social Media

By Preston Packer |

Mar

08

10 Ways to Boost Member Services Adoption Via Social Media

You've Heard of B2B and B2C but What Is B2H?

By Preston Packer |

Mar

03

You've Heard of B2B and B2C but What Is B2H?

Lending Lessons Learned from Lehman's Loss

By Preston Packer |

Mar

01

Lending Lessons Learned from Lehman's Loss

Credit Unions Need Technology Partners, Not Vendors

By Preston Packer |

Feb

24

Credit Unions Need Technology Partners, Not Vendors

7 Key Ratios Every Credit Union C-Suite Should Know

By Preston Packer |

Feb

22

7 Key Ratios Every Credit Union C-Suite Should Know

5 Ways to Vet Your Next Core Technology Partner

By Preston Packer |

Feb

16

5 Ways to Vet Your Next Core Technology Partner

Members Don't Care About Credit Union Software and Neither Should You

By Preston Packer |

Feb

14

Members Don't Care About Credit Union Software and Neither Should You

Gen C is Changing the Debate of Branch vs. Mobile Banking

By Preston Packer |

Feb

09

Gen C is Changing the Debate of Branch vs. Mobile Banking

API: When and Why You Should Care If Your Core Offers One

By Preston Packer |

Feb

07

API: When and Why You Should Care If Your Core Offers One

It's All About the Member: Optimize the Experience While Reducing Costs

By Preston Packer |

Feb

02

It's All About the Member: Optimize the Experience While Reducing Costs

What Does Coffee Have to do With Closing Loans

By Preston Packer |

Jan

31

What Does Coffee Have to do With Closing Loans

How to Trim Loan Processing Time by 80%

By Preston Packer |

Jan

26

How to Trim Loan Processing Time by 80%

E-Signatures: At the Corner of Efficient and Convenient

By Preston Packer |

Jan

24

E-Signatures: At the Corner of Efficient and Convenient

4 Quick Ways to Realize e-Signature ROI

By Preston Packer |

Jan

19

4 Quick Ways to Realize e-Signature ROI

The Enhanced Security of Electronic Document Flow

By Preston Packer |

Jan

17

The Enhanced Security of Electronic Document Flow

The Best Resources For Staying Up To Date on Compliance News

By Preston Packer |

Jan

12

The Best Resources For Staying Up To Date on Compliance News

3 Conveniences Millennials Expect When Opening a Loan

By Preston Packer |

Jan

10

3 Conveniences Millennials Expect When Opening a Loan

5 Ways to Put a Cap on Compliance Burden Stress

By Preston Packer |

Jan

06

5 Ways to Put a Cap on Compliance Burden Stress

Looking to Shed the Weight of Compliance Burdens?

By Preston Packer |

Jan

04

Looking to Shed the Weight of Compliance Burdens?

In the World of Internet Banking, Has Everything Gone Mobile?

By Preston Packer |

Dec

30

In the World of Internet Banking, Has Everything Gone Mobile?

Why Employee Engagement Matters In Technology Decisions

By Preston Packer |

Dec

27

Why Employee Engagement Matters In Technology Decisions

Credit Union Cyber Security Begins With You

By Preston Packer |

Dec

22

Credit Union Cyber Security Begins With You

Can Your Card Management System Do These 5 Things?

By Preston Packer |

Dec

20

Can Your Card Management System Do These 5 Things?

Why Your Members are Afraid of Shared Branching and What to Do About it

By Preston Packer |

Dec

15

Why Your Members are Afraid of Shared Branching and What to Do About it

The Credit Union, Credit Card Difference

By Preston Packer |

Dec

13

The Credit Union, Credit Card Difference

Poor Confidence in Banks is a Boon to Credit Union Lending

By Preston Packer |

Dec

08

Poor Confidence in Banks is a Boon to Credit Union Lending

3 Ways to Convince your Board to Upgrade Credit Union Technology

By Preston Packer |

Dec

06

3 Ways to Convince your Board to Upgrade Credit Union Technology

Core System Review: From Speed Dating to Marriage

By Preston Packer |

Dec

01

Core System Review: From Speed Dating to Marriage

The Pain Points of Today's Credit Union Software

By Preston Packer |

Nov

29

The Pain Points of Today's Credit Union Software

5 Reasons Your Member Marriage Will End in Divorce

By Preston Packer |

Nov

24

5 Reasons Your Member Marriage Will End in Divorce

6 Things MSRs Should Remind Themselves of Daily

By Preston Packer |

Nov

22

6 Things MSRs Should Remind Themselves of Daily

What it Means to be Your Community's Credit Union

By Preston Packer |

Nov

17

What it Means to be Your Community's Credit Union

10 Fast Facts About the Bank Secrecy Act

By Preston Packer |

Nov

15

10 Fast Facts About the Bank Secrecy Act

Core System Reviews: the Good, the Bad & the Consultant

By Preston Packer |

Nov

10

Core System Reviews: the Good, the Bad & the Consultant

Is it Worth it? Evaluating the Total Cost of Ownership to Go Paperless

By Preston Packer |

Nov

08

Is it Worth it? Evaluating the Total Cost of Ownership to Go Paperless

The One Word That Makes Back Office Employees Fear for Their Job

By Preston Packer |

Nov

03

The One Word That Makes Back Office Employees Fear for Their Job

5 Fast Actions to Increase Mobile Banking App Downloads

By Preston Packer |

Nov

01

5 Fast Actions to Increase Mobile Banking App Downloads

Check Fraud a Thing of the Past? These Stats Might Surprise You

By Preston Packer |

Oct

27

Check Fraud a Thing of the Past? These Stats Might Surprise You

How Credit Card Fraud is Driving Card Security

By Preston Packer |

Oct

25

How Credit Card Fraud is Driving Card Security

Are Your Loan Officers Asking These 5 Questions?

By Preston Packer |

Oct

20

Are Your Loan Officers Asking These 5 Questions?

Make Better Decisions Using Your Credit Union Data

By Preston Packer |

Oct

18

Make Better Decisions Using Your Credit Union Data

The Impact of Technology on Small Credit Unions

By Preston Packer |

Oct

13

The Impact of Technology on Small Credit Unions

How Screen Sharing & Remote Access Impacts Cybersecurity.

By Preston Packer |

Oct

11

How Screen Sharing & Remote Access Impacts Cybersecurity.

Two Products That Will Increase Credit Union Growth

By Preston Packer |

Oct

06

Two Products That Will Increase Credit Union Growth

Innovating Credit Union Technology For Nearly 40 Years

By Preston Packer |

Oct

04

Innovating Credit Union Technology For Nearly 40 Years

4 Tips to Reviving Dormant Credit Card Accounts

By Preston Packer |

Sep

29

4 Tips to Reviving Dormant Credit Card Accounts

10 Fast Facts About Credit Union Mortgage Lending

By Preston Packer |

Sep

27

10 Fast Facts About Credit Union Mortgage Lending

3 Tips From Dropbox for Your Credit Union Document Management System

By Preston Packer |

Sep

21

3 Tips From Dropbox for Your Credit Union Document Management System

Utah Power Credit Union Publishes FFIEC Cybersecurity Assessment Tool

By Preston Packer |

Sep

15

Utah Power Credit Union Publishes FFIEC Cybersecurity Assessment Tool

Don't Become the Next Wells Fargo: Prevent Internal Credit Union Fraud

By Preston Packer |

Sep

13

Don't Become the Next Wells Fargo: Prevent Internal Credit Union Fraud

How One Education Credit Union is Improving Process with a Unique Debit Card Program

By Preston Packer |

Sep

08

How One Education Credit Union is Improving Process with a Unique Debit Card Program

Help Members Overcome Online Bill Pay Fears

By Preston Packer |

Sep

06

Help Members Overcome Online Bill Pay Fears

Train and Retain: Developing Amazing Credit Union Employees

By Preston Packer |

Sep

01

Train and Retain: Developing Amazing Credit Union Employees

5 Ways Credit Unions Can Fight Malware

By Preston Packer |

Aug

30

5 Ways Credit Unions Can Fight Malware

What Services do Your Members Actually Use your Mobile App for?

By Preston Packer |

Aug

25

What Services do Your Members Actually Use your Mobile App for?

NIST Frowns on the Use of Text Messaging for Mobile Authentication

By Preston Packer |

Aug

23

NIST Frowns on the Use of Text Messaging for Mobile Authentication

How to Make a Great First Impression with Credit Union New Accounts

By Preston Packer |

Aug

16

How to Make a Great First Impression with Credit Union New Accounts

What’s Holding Your Credit Union Back from In-House Card Processing?

By Preston Packer |

Aug

11

What’s Holding Your Credit Union Back from In-House Card Processing?

6 Marketing Tactics to Boost Your Mobile Lending Numbers

By Preston Packer |

Aug

09

6 Marketing Tactics to Boost Your Mobile Lending Numbers

Who Are You Electing the Next Commander in Core?

By Preston Packer |

Aug

04

Who Are You Electing the Next Commander in Core?

So far so good? EMV's Impact on Credit Unions

By Preston Packer |

Aug

02

So far so good? EMV's Impact on Credit Unions

5 Reasons Your Credit Union Needs to Adopt e-Signatures

By Preston Packer |

Jul

28

5 Reasons Your Credit Union Needs to Adopt e-Signatures

Credit Union Document Management: 5 Secrets to Stay Organized

By Preston Packer |

Jul

26

Credit Union Document Management: 5 Secrets to Stay Organized

From the 90's to Now: The Evolution of Check 21

By Preston Packer |

Jul

21

From the 90's to Now: The Evolution of Check 21

Is India's Fintech a Threat to the Credit Union Industry?

By Preston Packer |

Jul

19

Is India's Fintech a Threat to the Credit Union Industry?

3 Tips to Boost Credit Union Lending with Banking Advice

By Preston Packer |

Jul

14

3 Tips to Boost Credit Union Lending with Banking Advice

Duct Tape and Band-Aids: Today's Credit Union Core Processors

By Preston Packer |

Jul

12

Duct Tape and Band-Aids: Today's Credit Union Core Processors

Fight or Flight: Credit Union Growth in an Aggressive Environment

By Preston Packer |

Jul

07

Fight or Flight: Credit Union Growth in an Aggressive Environment

Choosing Visa Alerts That Will Improve Your Credit Union Card Services

By Preston Packer |

Jul

05

Choosing Visa Alerts That Will Improve Your Credit Union Card Services

Redundancy the Google Way, Having a Disaster Recovery Plan

By Preston Packer |

Jun

30

Redundancy the Google Way, Having a Disaster Recovery Plan

5 Reasons Why Your Members Aren't Downloading Your Mobile Banking App

By Preston Packer |

Jun

28

5 Reasons Why Your Members Aren't Downloading Your Mobile Banking App

4 Rules that Top Brands Follow for Amazing Member Services

By Preston Packer |

Jun

23

4 Rules that Top Brands Follow for Amazing Member Services

Why Credit Unions Should Start Selling Cyber Security

By Preston Packer |

Jun

21

Why Credit Unions Should Start Selling Cyber Security

Credit Union Lending Procedures to Automate

By Preston Packer |

Jun

16

Credit Union Lending Procedures to Automate

The Second Most Important Investment in Technology... Training

By Preston Packer |

Jun

14

The Second Most Important Investment in Technology... Training

Is It Time To Break Up With Your Core Processor?

By Preston Packer |

Jun

09

Is It Time To Break Up With Your Core Processor?

Are You Prepared for Same Day ACH?

By Preston Packer |

Jun

07

Are You Prepared for Same Day ACH?

CyberSecurity: Where is Your Weakness?

By Preston Packer |

Jun

02

CyberSecurity: Where is Your Weakness?

Persona Card Management, a Lesson from Amazon

By Preston Packer |

May

31

Persona Card Management, a Lesson from Amazon

5 Tips to See Past the Mirage of Contract Trickery

By Preston Packer |

May

26

5 Tips to See Past the Mirage of Contract Trickery

6 Consumer Financial Habits in 2015

By Preston Packer |

May

19

6 Consumer Financial Habits in 2015

Chaos Theory and Credit Union Lending

By Preston Packer |

May

17

Chaos Theory and Credit Union Lending

Does Disaster Recovery Keep You Up at Night? Maybe It Should.

By Preston Packer |

May

12

Does Disaster Recovery Keep You Up at Night? Maybe It Should.

Core Technology: It's Not as Difficult as You Think

By Preston Packer |

May

10

Core Technology: It's Not as Difficult as You Think

3 Ways to Improve Credit Union Collections

By Preston Packer |

May

05

3 Ways to Improve Credit Union Collections

The Evolution of Remote Deposit Capture

By Preston Packer |

May

03

The Evolution of Remote Deposit Capture

Iron Man’s idea of a debit card: One with remote controls

By Preston Packer |

Apr

28

Iron Man’s idea of a debit card: One with remote controls

15 Fast Facts About Mobile Banking

By Preston Packer |

Apr

26

15 Fast Facts About Mobile Banking

A Chipotle Lesson for Credit Unions

By Preston Packer |

Apr

21

A Chipotle Lesson for Credit Unions

Spring Life into Your Credit Union with Millennials

By Preston Packer |

Apr

19

Spring Life into Your Credit Union with Millennials

6 Ways to Keep a Healthy Pulse on Credit Card Portfolios

By Preston Packer |

Apr

14

6 Ways to Keep a Healthy Pulse on Credit Card Portfolios

How to Outsmart Your Peers on Mobile Banking

By Preston Packer |

Apr

12

How to Outsmart Your Peers on Mobile Banking

Is Your Credit Union Protected from a Ransomware Attack?

By Preston Packer |

Apr

07

Is Your Credit Union Protected from a Ransomware Attack?

New Changes to Lending Solutions for the Underserved Markets

By Preston Packer |

Apr

01

New Changes to Lending Solutions for the Underserved Markets

3 March Madness Takeaways for Credit Unions

By Preston Packer |

Mar

29

3 March Madness Takeaways for Credit Unions

What Breakfast Can Teach Credit Unions about Service

By Preston Packer |

Mar

24

What Breakfast Can Teach Credit Unions about Service

'Minecrafting' Sales from Core System Data

By Preston Packer |

Mar

23

'Minecrafting' Sales from Core System Data

Guess Who Just Launched Their Own Mobile Payments Service?

By Preston Packer |

Mar

17

Guess Who Just Launched Their Own Mobile Payments Service?

How to be the EMV Expert for your Members

By Preston Packer |

Mar

15

How to be the EMV Expert for your Members

3 Hurdles Credit Unions May Face in 2016

By Preston Packer |

Mar

11

3 Hurdles Credit Unions May Face in 2016

Dogs Don't Eat Homework: Join the Paperless Revolution

By Preston Packer |

Mar

08

Dogs Don't Eat Homework: Join the Paperless Revolution

Watch for These 5 EMV Trends in 2016

By Preston Packer |

Mar

03

Watch for These 5 EMV Trends in 2016

3 Obstacles to Overcome in Core System Implementations

By Preston Packer |

Mar

01

3 Obstacles to Overcome in Core System Implementations

Using Mobile Banking to Reach the Underserved

By Preston Packer |

Feb

25

Using Mobile Banking to Reach the Underserved

Extending Your Disaster Recovery Plan Beyond a Battery Powered Radio

By Preston Packer |

Feb

23

Extending Your Disaster Recovery Plan Beyond a Battery Powered Radio

3 Somewhat Secret Sites in Washington DC

By Preston Packer |

Feb

19

3 Somewhat Secret Sites in Washington DC

Three Places to Eat While Attending CUNA's GAC

By Preston Packer |

Feb

16

Three Places to Eat While Attending CUNA's GAC

Will Your Credit Union Be the Chicken or the Pig?

By Preston Packer |

Feb

11

Will Your Credit Union Be the Chicken or the Pig?

Sorting Thru the EMV Chip Card Confusion

By Preston Packer |

Feb

09

Sorting Thru the EMV Chip Card Confusion

Is Your Core System Following the 80/20 Rule?

By Preston Packer |

Feb

04

Is Your Core System Following the 80/20 Rule?

This is Your Brain on Core Technology

By Preston Packer |

Feb

02

This is Your Brain on Core Technology

What Happens When Mobile Banking Exceeds Branch Banking?

By Preston Packer |

Jan

28

What Happens When Mobile Banking Exceeds Branch Banking?

Tales From the Core: A Spotlight on Successful Credit Union Core Conversions

By Preston Packer |

Jan

26

Tales From the Core: A Spotlight on Successful Credit Union Core Conversions

Survey Indicates Banks Trying to Figure Out What Millennials Want

By Preston Packer |

Jan

21

Survey Indicates Banks Trying to Figure Out What Millennials Want

Is Your New Year's Resolution to Strengthen Your Core?

By Preston Packer |

Jan

19

Is Your New Year's Resolution to Strengthen Your Core?

Is Software Sprawl Holding Your Credit Union Back?

By Preston Packer |

Jan

14

Is Software Sprawl Holding Your Credit Union Back?

Credit Union Core Processing Reviews in Three Simple Steps

By Preston Packer |

Jan

13

Credit Union Core Processing Reviews in Three Simple Steps

Credit Union Lending about to Take Rise in the Rustbelt?

By Preston Packer |

Jan

07

Credit Union Lending about to Take Rise in the Rustbelt?

How to Use Efficiency to Grow Small Business Lending Solutions

By Preston Packer |

Jan

05

How to Use Efficiency to Grow Small Business Lending Solutions

Mobile App Growth from 2014 to 2015

By Preston Packer |

Dec

29

Mobile App Growth from 2014 to 2015

Have Yourself a Merry Little Core System Review

By Preston Packer |

Dec

22

Have Yourself a Merry Little Core System Review

A Look Into the Future: What Will Credit Unions Be Like in 25 Years?

By Preston Packer |

Dec

17

A Look Into the Future: What Will Credit Unions Be Like in 25 Years?

The Hitchhiker's Guide to Credit Union Core Processing Reviews

By Preston Packer |

Dec

15

The Hitchhiker's Guide to Credit Union Core Processing Reviews

Don't Be Closed Minded: A Core Processing Revolution that has Worked

By Preston Packer |

Dec

10

Don't Be Closed Minded: A Core Processing Revolution that has Worked

Does Anybody Care About Mobile Payments?

By Preston Packer |

Dec

08

Does Anybody Care About Mobile Payments?

What's Beyond Mobile Payments for 2016?

By Preston Packer |

Dec

03

What's Beyond Mobile Payments for 2016?

Who Really Pays when it Comes to EMV?

By Preston Packer |

Dec

01

Who Really Pays when it Comes to EMV?

5 Must Have Mobile Apps for Thanksgiving

By Preston Packer |

Nov

25

5 Must Have Mobile Apps for Thanksgiving

Paperless Productivity Making You Thankful to the Core

By Preston Packer |

Nov

24

Paperless Productivity Making You Thankful to the Core

5 Real Ways to Rock Your Credit Union Member Experiences

By Preston Packer |

Nov

19

5 Real Ways to Rock Your Credit Union Member Experiences

Memo to Credit Unions: Here Comes Apple

By Preston Packer |

Nov

17

Memo to Credit Unions: Here Comes Apple

4 Options for Better Credit Union Automation

By Preston Packer |

Nov

12

4 Options for Better Credit Union Automation

Taco Tuesday Has Nothing on Your Mobile Banking App

By Preston Packer |

Nov

10

Taco Tuesday Has Nothing on Your Mobile Banking App

Why You Shouldn't Forget About Improving Card Management

By Preston Packer |

Nov

05

Why You Shouldn't Forget About Improving Card Management

The Confusing Mobile Payments Game

By Preston Packer |

Nov

03

The Confusing Mobile Payments Game

7 Steps for Credit Unions To Leverage Screen Time

By Preston Packer |

Oct

29

7 Steps for Credit Unions To Leverage Screen Time

Is Latino Use of Mobile Banking an Opportunity or Exaggeration?

By Preston Packer |

Oct

27

Is Latino Use of Mobile Banking an Opportunity or Exaggeration?

5 Cybersecurity Strategies from the White House

By Preston Packer |

Oct

22

5 Cybersecurity Strategies from the White House

The Unintended Consequences of Credit Union Regulation

By Preston Packer |

Oct

20

The Unintended Consequences of Credit Union Regulation

Don't Get Left in the Dark: Disaster Recovery Tips You Need to Know

By Preston Packer |

Oct

15

Don't Get Left in the Dark: Disaster Recovery Tips You Need to Know

Is Your Institution Ready for "Wearable" Technology?

By Preston Packer |

Oct

13

Is Your Institution Ready for "Wearable" Technology?

People Helping People: International Credit Union Day 2015

By Preston Packer |

Oct

08

People Helping People: International Credit Union Day 2015

Big Data and Credit Union Core Systems

By Preston Packer |

Oct

06

Big Data and Credit Union Core Systems

Why Are People Giving Their Bank Accounts the Finger?

By Preston Packer |

Oct

01

Why Are People Giving Their Bank Accounts the Finger?

4 Ways Your Core Technology Impacts Profitability

By Preston Packer |

Sep

29

4 Ways Your Core Technology Impacts Profitability

7 Legit Drivers of Member Satisfaction

By Preston Packer |

Sep

24

7 Legit Drivers of Member Satisfaction

Credit: What's In Credit Union Member Wallets?

By Preston Packer |

Sep

22

Credit: What's In Credit Union Member Wallets?

One Lending Segment to Keep Up the Momentum Is…

By Preston Packer |

Sep

17

One Lending Segment to Keep Up the Momentum Is…

Credit Card Management: What Nobody is Talking About

By Preston Packer |

Sep

15

Credit Card Management: What Nobody is Talking About

How Digital Marketing Is Taking Over and What to Do About It

By Preston Packer |

Sep

10

How Digital Marketing Is Taking Over and What to Do About It

Is the Selfie Going to Change Credit Union Card Security?

By Preston Packer |

Sep

08

Is the Selfie Going to Change Credit Union Card Security?

Does Your Credit Union's Cybersecurity Pass the Test?

By Preston Packer |

Sep

03

Does Your Credit Union's Cybersecurity Pass the Test?

Why the World Will NOT End When EMV Chargeback Liability Shifts

By Preston Packer |

Sep

01

Why the World Will NOT End When EMV Chargeback Liability Shifts

Why is Technology Holding Credit Unions Back?

By Preston Packer |

Aug

27

Why is Technology Holding Credit Unions Back?

The Often Ignored Credit Union Member

By Preston Packer |

Aug

25

The Often Ignored Credit Union Member

How Disruptive Change Can Grow Your Credit Union

By Preston Packer |

Aug

18

How Disruptive Change Can Grow Your Credit Union

And the Secret to Account Growth for Credit Cards Is…

By Preston Packer |

Aug

13

And the Secret to Account Growth for Credit Cards Is…

4 Ways to Keep Passwords Safe for Credit Union Members

By Preston Packer |

Aug

11

4 Ways to Keep Passwords Safe for Credit Union Members

Don’t Get Left Behind in This New Trend in Mobile Lending

By Preston Packer |

Aug

06

Don’t Get Left Behind in This New Trend in Mobile Lending

The Future of Omnichannel Banking

By Preston Packer |

Aug

04

The Future of Omnichannel Banking

Why You Should Spend More Time Thinking About Mobile Banking Security

By Preston Packer |

Jul

30

Why You Should Spend More Time Thinking About Mobile Banking Security

Johnny Depp and Remote Deposits: 4 Things They Have in Common

By Preston Packer |

Jul

28

Johnny Depp and Remote Deposits: 4 Things They Have in Common

Cyber Attack Preparedness for Credit Unions

By Preston Packer |

Jul

23

Cyber Attack Preparedness for Credit Unions

Ticker Symbol PYPL and Credit Union Mobile Payments

By Preston Packer |

Jul

22

Ticker Symbol PYPL and Credit Union Mobile Payments

How Changes in Payment Technology are Impacting your Credit Union

By Preston Packer |

Jul

16

How Changes in Payment Technology are Impacting your Credit Union

Convenience is the Key to Mobile Banking Adoption

By Preston Packer |

Jul

14

Convenience is the Key to Mobile Banking Adoption

Credit Unions Effectively Marketing to Millennials

By Preston Packer |

Jul

09

Credit Unions Effectively Marketing to Millennials

A Beginner's Guide to Credit Union Core Systems Reviews

By Preston Packer |

Jul

07

A Beginner's Guide to Credit Union Core Systems Reviews

EMV is a Good First Step to Card Management Security

By Preston Packer |

Jul

02

EMV is a Good First Step to Card Management Security

3 Real Life Lessons About Remote Controls for Cards

By Preston Packer |

Jun

30

3 Real Life Lessons About Remote Controls for Cards

Developing Your Mobile Banking Marketing Strategy

By Preston Packer |

Jun

25

Developing Your Mobile Banking Marketing Strategy

From Apple Pay to Google Fingerprint: A Primer for Credit Unions

By Preston Packer |

Jun

23

From Apple Pay to Google Fingerprint: A Primer for Credit Unions

Where Will Mobile Wallets Be One Year From Now?

By Preston Packer |

Jun

18

Where Will Mobile Wallets Be One Year From Now?

What Does Pizza Have to do With Credit Unions?

By Preston Packer |

Jun

09

What Does Pizza Have to do With Credit Unions?

3 Ways Credit Unions Can Best Banks

By Preston Packer |

Jun

04

3 Ways Credit Unions Can Best Banks

The Top 6 Most Common Security Concerns with Mobile Banking Consumers

By Preston Packer |

Jun

02

The Top 6 Most Common Security Concerns with Mobile Banking Consumers

"Watch" For the Latest News on Apple Pay

By Preston Packer |

May

28

"Watch" For the Latest News on Apple Pay

Is Credit Union Reward Checking Only for Caped Crusaders?

By Preston Packer |

May

26

Is Credit Union Reward Checking Only for Caped Crusaders?

What's Next In Your Mobile Banking Strategy?

By Preston Packer |

May

21

What's Next In Your Mobile Banking Strategy?

How Creative Lending and Mobile Banking Can Serve the Underbanked

By Preston Packer |

May

19

How Creative Lending and Mobile Banking Can Serve the Underbanked

Using Mobile Banking to Improve the Financial Literacy Gap

By Preston Packer |

May

14

Using Mobile Banking to Improve the Financial Literacy Gap

The Credit Union Rewards of Offering Debit Card Rewards

By Preston Packer |

May

12

The Credit Union Rewards of Offering Debit Card Rewards

Will Mobile Banking in Rural Areas Make Life Easier?

By Preston Packer |

May

07

Will Mobile Banking in Rural Areas Make Life Easier?

Mobile Banking by the Numbers: How Members Access Your Credit Union

By Preston Packer |

May

05

Mobile Banking by the Numbers: How Members Access Your Credit Union

Avoid These Common Mistakes When it Comes to EMV and Your Members

By Preston Packer |

Apr

30

Avoid These Common Mistakes When it Comes to EMV and Your Members

5 Simple Rules for Credit Unions to Avoid Contract Entrapment

By Sean Holcomb |

Apr

28

5 Simple Rules for Credit Unions to Avoid Contract Entrapment

Credit Union's Emphasis on Trust Holds True in Mobile Banking

By Preston Packer |

Apr

23

Credit Union's Emphasis on Trust Holds True in Mobile Banking

What Credit Unions Can do to Grow Wallet Share

By Preston Packer |

Apr

21

What Credit Unions Can do to Grow Wallet Share

EMV: The Chargeback Liability Shift and How It Impacts Credit Unions

By Preston Packer |

Apr

16

EMV: The Chargeback Liability Shift and How It Impacts Credit Unions

Core Technology Vital to Credit Union Growth, But Proceed with Caution

By Preston Packer |

Apr

14

Core Technology Vital to Credit Union Growth, But Proceed with Caution

Why Mobile Banking Users are Leaving their Financial Institutions

By Preston Packer |

Apr

09

Why Mobile Banking Users are Leaving their Financial Institutions

Mobile Payments Fraud: A Blame Game Between Apple Pay and Financial Institutions

By Preston Packer |

Apr

07

Mobile Payments Fraud: A Blame Game Between Apple Pay and Financial Institutions

Credit Union Member Habits: Men Are From Credit, Women Are From Debit?

By Preston Packer |

Apr

02

Credit Union Member Habits: Men Are From Credit, Women Are From Debit?

Mobile Banking and Member Services...With a Capital M

By Ken Diederich |

Mar

31

Mobile Banking and Member Services...With a Capital M

The Credit Union's Role in Preventing Apple Pay Fraud

By Preston Packer |

Mar

26

The Credit Union's Role in Preventing Apple Pay Fraud

3 Keys to Credit Union Cybersecurity

By Preston Packer |

Mar

24

3 Keys to Credit Union Cybersecurity

The Role of Women in Credit Union Leadership

By Preston Packer |

Mar

19

The Role of Women in Credit Union Leadership

Creative Lending From Within The Core

By Preston Packer |

Mar

17

Creative Lending From Within The Core

A Field Guide to the Mobile Wallet Wars

By Preston Packer |

Mar

12

A Field Guide to the Mobile Wallet Wars

Driving Credit Union Checking Account Adoption Through Mobile Banking

By Preston Packer |

Mar

10

Driving Credit Union Checking Account Adoption Through Mobile Banking

What is a Phablet and Why Should Credit Unions Care?

By Preston Packer |

Mar

03

What is a Phablet and Why Should Credit Unions Care?

Do Millenials Pay their Bills? The Case for Mobile and Internet Banking Integration

By Preston Packer |

Feb

24

Do Millenials Pay their Bills? The Case for Mobile and Internet Banking Integration

Keep Member Experience at the Core of Your Core Processor

By Preston Packer |

Feb

17

Keep Member Experience at the Core of Your Core Processor

Accelerating your Credit Union in the Auto Loan Market

By Preston Packer |

Feb

10

Accelerating your Credit Union in the Auto Loan Market

Apple Pay 101: How Credit Unions Can Make Apple Pay "Work"

By Preston Packer |

Feb

03

Apple Pay 101: How Credit Unions Can Make Apple Pay "Work"

2015 Trends in Digital Banking Emphasizes Ease of Use

By Preston Packer |

Jan

27

2015 Trends in Digital Banking Emphasizes Ease of Use

3 Keys to Credit Union IT Budget Spending in 2015

By Preston Packer |

Jan

20

3 Keys to Credit Union IT Budget Spending in 2015

Once Upon a Time, There Was Mobile Lending

By Ken Diederich |

Jan

14

Once Upon a Time, There Was Mobile Lending

Press Release: FLEX Chooses Silver Bullet's Ranger® As Its Check Scanning Portability Strategy

By Preston Packer |

Jan

12

Press Release: FLEX Chooses Silver Bullet's Ranger® As Its Check Scanning Portability Strategy

CU Advantage: Cards for Teens and Remote Controls for Parents

By Preston Packer |

Jan

06

CU Advantage: Cards for Teens and Remote Controls for Parents

15 Things Your Credit Union Core Should Do For You in 2015

By Preston Packer |

Dec

30

15 Things Your Credit Union Core Should Do For You in 2015

3 Reasons Why the Credit Union Core Processing Marketplace is Evolving

By Preston Packer |

Dec

23

3 Reasons Why the Credit Union Core Processing Marketplace is Evolving

How Would You Rate Your Core Processing System?

By Preston Packer |

Dec

16

How Would You Rate Your Core Processing System?

8 Lessons Credit Unions Should Learn from 2014 Data Breaches

By Preston Packer |

Dec

09

8 Lessons Credit Unions Should Learn from 2014 Data Breaches

Using Check 21 and RDC to Retain Existing Members

By Preston Packer |

Dec

02

Using Check 21 and RDC to Retain Existing Members

Integrated Apps – The Sum of all Parts

By Ken Diederich |

Nov

25

Integrated Apps – The Sum of all Parts

Is Your Credit Union Using Social Media Correctly?

By Preston Packer |

Nov

18

Is Your Credit Union Using Social Media Correctly?

A Lesson for Credit Unions: Innovation at the Core!

By Preston Packer |

Nov

11

A Lesson for Credit Unions: Innovation at the Core!

Assessing the Impact of Mobile Lending: Download our New eBook

By Ken Diederich |

Nov

04

Assessing the Impact of Mobile Lending: Download our New eBook

A Credit Union Thriller: Are Zombies Feasting on Your Debit Cards?

By Preston Packer |

Oct

28

A Credit Union Thriller: Are Zombies Feasting on Your Debit Cards?

Maintain Common Sense During Credit Union Core Processor Review

By Sean Holcomb |

Oct

21

Maintain Common Sense During Credit Union Core Processor Review

If I Use the Word Millennial, Credit Unions Will Read This Post

By Preston Packer |

Oct

14

If I Use the Word Millennial, Credit Unions Will Read This Post

Statistics Credit Unions Cannot Ignore

By Preston Packer |

Oct

07

Statistics Credit Unions Cannot Ignore

The Who, What, When, Where, Why and How of Mobile Lending

By Preston Packer |

Sep

30

The Who, What, When, Where, Why and How of Mobile Lending

The Key to Mobile Lending

By Ken Diederich |

Sep

23

The Key to Mobile Lending

How Much Should You Worry About (And Pay For) Disaster Recovery?

By Preston Packer |

Sep

16

How Much Should You Worry About (And Pay For) Disaster Recovery?

3 Key Benefits and the ROI of Mobile Lending

By Preston Packer |

Sep

10

3 Key Benefits and the ROI of Mobile Lending

Is Your Credit Union Approaching a Core System Meltdown?

By Ken Diederich |

Sep

03

Is Your Credit Union Approaching a Core System Meltdown?

Mastering Millennials: Credit Union eBook for Gaining Younger Members

By Preston Packer |

Aug

26

Mastering Millennials: Credit Union eBook for Gaining Younger Members

Why Credit Cards Are Now a Major Turn Off - and Why This is Good

By Preston Packer |

Aug

19

Why Credit Cards Are Now a Major Turn Off - and Why This is Good

Why Tablet Apps Matter

By Ken Diederich |

Aug

12

Why Tablet Apps Matter

Hand Me the Mobile Banking Remote - I Need to Turn my Credit Card Off

By Preston Packer |

Aug

05

Hand Me the Mobile Banking Remote - I Need to Turn my Credit Card Off

How Credit Unions can Nab the 35 & Under’s with Omni-Consumerism

By Preston Packer |

Jul

29

How Credit Unions can Nab the 35 & Under’s with Omni-Consumerism

Three Hip Trends in Credit Card Processing

By Joe Shelby |

Jul

22

Three Hip Trends in Credit Card Processing

5 Issues a Credit Union May Face in a Disaster

By Preston Packer |

Jul

15

5 Issues a Credit Union May Face in a Disaster

Are you already too late to the mobile lending table?

By Preston Packer |

Jul

09

Are you already too late to the mobile lending table?

Three Ways Credit Unions Can Attract and Retain Younger Members

By Ken Diederich |

Jul

01

Three Ways Credit Unions Can Attract and Retain Younger Members

4 Ways to Offer Safe Remote Deposit Capture

By Preston Packer |

Jun

25

4 Ways to Offer Safe Remote Deposit Capture

Is your Check 21 stuck in the 20th Century?

By Preston Packer |

Jun

18

Is your Check 21 stuck in the 20th Century?

When Disaster Happens: One Small Credit Union Tells All

By Preston Packer |

Jun

10

When Disaster Happens: One Small Credit Union Tells All

To Mobile Banking App, or Not to Mobile Banking App?

By Brandon Bushman |

Jun

03

To Mobile Banking App, or Not to Mobile Banking App?

5 Simple Rules for Credit Unions to Avoid Contract Entrapment

By Sean Holcomb |

May

27

5 Simple Rules for Credit Unions to Avoid Contract Entrapment

Five - No! Three Questions for a Credit Union Core Systems Review

By Ken Diederich |

May

20

Five - No! Three Questions for a Credit Union Core Systems Review

How Secure is your Mobile Banking App? Download our New eGuide

By Preston Packer |

May

13

How Secure is your Mobile Banking App? Download our New eGuide

Remote Control Debit Cards Revolutionize Credit Union Core Technology

By Preston Packer |

May

06

Remote Control Debit Cards Revolutionize Credit Union Core Technology

Delivering Realistic Credit Union Core Technology Innovations

By Preston Packer |

May

01

Delivering Realistic Credit Union Core Technology Innovations

3 Mobile Banking Innovations You Need to Consider

By Preston Packer |

Apr

22

3 Mobile Banking Innovations You Need to Consider

What You Need to Know About HeartBleed and Credit Union Core Systems

By Preston Packer |

Apr

17

What You Need to Know About HeartBleed and Credit Union Core Systems

How Even Tiny CU's Can Compete in Mobile Banking

By Preston Packer |

Apr

08

How Even Tiny CU's Can Compete in Mobile Banking

A Common Sense Approach to Credit Union Core Processing Reviews

By Preston Packer |

Apr

01

A Common Sense Approach to Credit Union Core Processing Reviews

How an Expanded Range of Credit Union Lending Led to this CU's Growth

By Preston Packer |

Mar

24

How an Expanded Range of Credit Union Lending Led to this CU's Growth

FLEX Integrated Mobile Apps Bring Peace of Mind

By Preston Packer |

Mar

05

FLEX Integrated Mobile Apps Bring Peace of Mind

FLEX Responds Immediately to Breaking News of Target Data Breach Offering Integrated Member Reports and Tools by Following Day

By Preston Packer |

Dec

27

FLEX Responds Immediately to Breaking News of Target Data Breach Offering Integrated Member Reports and Tools by Following Day

Concho Educators FCU Signs with FLEX Core Processing for Integrated Efficiencies

By Marsha Goff |

Nov

04

Concho Educators FCU Signs with FLEX Core Processing for Integrated Efficiencies

First Connecticut Credit Union Converts to FLEX for Integrated Advancements and Operating Efficiencies

By Marsha Goff |

Aug

27

First Connecticut Credit Union Converts to FLEX for Integrated Advancements and Operating Efficiencies

Atlantic City Federal Credit Union Signs with FLEX

By Marsha Goff |

Aug

06

Atlantic City Federal Credit Union Signs with FLEX

Tri-Cities Area Journal of Business: Tri-Cities Community Federal Credit Union launches mobile check deposit

By Preston Packer |

Jul

19

Tri-Cities Area Journal of Business: Tri-Cities Community Federal Credit Union launches mobile check deposit

Credit Union Times: Clouding the Core - Think Facilities Management

By Preston Packer |

Jul

19

Credit Union Times: Clouding the Core - Think Facilities Management

Credit Union Times: Tiny Tri-Cities Beats Big Boys With Mobile RDC

By Preston Packer |

May

23

Credit Union Times: Tiny Tri-Cities Beats Big Boys With Mobile RDC

ORBOGRAPH AWARDS FLEX HALL OF FAME AWARD 2013 New Partner of the Year

By Sean Holcomb |

Apr

26

ORBOGRAPH AWARDS FLEX HALL OF FAME AWARD 2013 New Partner of the Year

Pocatello Railroad Federal Credit Union Continues History of Innovation Conversion to FLEX Core Processing on Track

By Marsha Goff |

Apr

25

Pocatello Railroad Federal Credit Union Continues History of Innovation Conversion to FLEX Core Processing on Track

West Oahu Community Federal Credit Union Chooses All-in-One Technology Solution of FLEX

By Marsha Goff |

Mar

21

West Oahu Community Federal Credit Union Chooses All-in-One Technology Solution of FLEX

When Disaster Happens: One Small Credit Union in Connecticut Tells All

By Preston Packer |

Dec

27

When Disaster Happens: One Small Credit Union in Connecticut Tells All

FLEX Selects Orbograph for Check Recognition in FLEX Check21 Teller Platform

By Sean Holcomb |

Oct

22

FLEX Selects Orbograph for Check Recognition in FLEX Check21 Teller Platform

Fully Integrated Teller Check21 Now Available on FLEX at a Portion of Add-On Cost

By Preston Packer |

Sep

28

Fully Integrated Teller Check21 Now Available on FLEX at a Portion of Add-On Cost

FLEX Releases 8.01: Highlights include Expanded Account Suffix and Teller ID Lengths

By Preston Packer |

Dec

14

FLEX Releases 8.01: Highlights include Expanded Account Suffix and Teller ID Lengths

FLEX Core Processing Offers Technology Solution for All Sized Credit Unions, Welcomes Tri-Cities Community FCU and 354 IBEW FCU

By Preston Packer |

Sep

27

FLEX Core Processing Offers Technology Solution for All Sized Credit Unions, Welcomes Tri-Cities Community FCU and 354 IBEW FCU

FLEX Core Processing Trains with FREE Webinars, Saving Credit Unions Thousands Annually: New Self Enrollment Feature Makes Attending Webinars Simple

By Preston Packer |

Aug

29

FLEX Core Processing Trains with FREE Webinars, Saving Credit Unions Thousands Annually: New Self Enrollment Feature Makes Attending Webinars Simple

Next Generation Share Draft/ACH Processing Now Available on FLEX Core Processing System

By Preston Packer |

Jul

26

Next Generation Share Draft/ACH Processing Now Available on FLEX Core Processing System

FLEX Core Processing Schedules Granite Credit Union for Conversion as One of Nearly 20 New Clients in Past Year

By Marsha Goff |

Jun

20

FLEX Core Processing Schedules Granite Credit Union for Conversion as One of Nearly 20 New Clients in Past Year

CU Journal Profiles Ohio Credit Union Core Conversion to FLEX

By Preston Packer |

Jun

06

CU Journal Profiles Ohio Credit Union Core Conversion to FLEX

FLEX Launches Credit Union Industry's Next Generation of Share Draft/ACH Processing Services

By Preston Packer |

Jun

01

FLEX Launches Credit Union Industry's Next Generation of Share Draft/ACH Processing Services

Mobile Banking: FLEXMobile

By Preston Packer |

Jan

01

Mobile Banking: FLEXMobile

FLEX Loan Grading and Automated Decisioning

By Preston Packer |

Jan

01

FLEX Loan Grading and Automated Decisioning

Unattended End-of-Period Processing

By Preston Packer |

Jan

01

Unattended End-of-Period Processing

All posts