Core Technology Why You Should Choose a Tech Partner That Always Betters Its Offerings


Why You Should Choose a Tech Partner That Always Betters Its Offerings

In today's competitive landscape, your credit union is facing a larger number of competing financial institutions than ever before. However, thanks to technology, the playing field has been leveled, allowing you to provide the same innovative features that larger organizations offer.

In this era where innovation is the key to success, having a tech partner that not only keeps up but leads the way can be a major key to your success. This blog will explain the characteristics of having the right tech partner and outline its benefits.

Why You Should Choose a Tech Partner That Always Betters Its Offerings

Snapshot of FLEX in 2023

As an evolving credit union software development supplier, FLEX expanded its offerings and improved its existing features during 2023. Our database programming teams improved over 113,000 lines of code and added an additional 208,000 lines of code to improve system functionality, data views, and reporting options. The FLEX micro-services programming teams added more than 1,000,000 lines of code that touched both the core system framework and the FLEXBridge API environment. But keeping programming code relevant and fresh is only one measurement of success. As Steve Jobs once said, "Design is not just what it looks like and feels like. Design is how it works." The FLEX programming teams have taken care to ensure that user experience (UX) and member experience (MX) are the priorities in their new code designs. 


What It Looks Like to Have an Evolving Tech Partner

Regular New Features

An innovative tech partner delivers regular updates with cutting-edge tools and features to enhance the member experience, improve operational efficiency, and keep your credit union ahead of industry trends. This adaptability provides a competitive edge over other financial institutions by meeting the changing demands of credit union members.


In a market with nearly one million potential financial services companies, it can be overwhelming to organize and keep track of all your partnerships. With numerous companies offering innovative software solutions, it is crucial to choose a technology partner that can connect you with the best companies to ensure you receive top-notch integrations.

Proactive Security Measures

An evolving tech partner understands the importance of security in the digital age. With each new feature, they also prioritize implementing and updating robust security measures to safeguard sensitive financial information. As cyber threats continue to evolve, having a tech partner that stays on top of the latest security protocols is crucial for maintaining the trust of credit union members and protecting their valuable data.



Benefits of an Evolving Technology Partner

Stay Ahead of Industry Trends

An evolving tech partner ensures that your credit union is always at the forefront of technological advancements, helping you stay ahead of industry trends and providing a competitive edge.

Enhanced Security Measures

As technology continues to advance at a rapid pace, it is crucial to acknowledge that security threats are also constantly evolving. An up-to-date tech partner can continuously implement and update robust security measures, safeguarding sensitive financial information and maintaining the trust of credit union members.

Improved Operational Efficiency

Regular updates and advancements in technology lead to more efficient processes. An evolving tech partner helps streamline operations, reducing manual work and optimizing workflows within the credit union.

Scalability and Flexibility

As your credit union grows, an evolving tech partner can adapt and scale their solutions to accommodate increased demands. This scalability ensures that your technology infrastructure can support expansion without major disruptions.

Access to Cutting-Edge Features

A tech partner committed to evolution brings access to new and improved features. This translates into enhanced member services, offering a better banking experience and keeping your credit union at the forefront of innovation.


Find a Technology Partner That Continuously Enhances Their Products & Services

Choosing a tech partner that consistently enhances its products and services is key. 

For the past 46 years, FLEX has been creating cutting-edge technology. We understand how to best help credit unions with growth, increasing efficiency, and implementing technology. With integrations, native features, mobile apps, and real people answering our phones, we are here to support your credit union in serving your members. Download your own copy of our integrations eGuide to find out what FLEX can do for you. 

FLEX Core Integrations eBook


Preston Packer

Written By: Preston Packer

Executive Vice President | CMO at FLEX Credit Union Technology
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