Latest

The Complete Guide to Credit Union Member Experience

Learn how to measure and improve credit union member experience across digital banking, lending, service, and every member touchpoint.


11 mins read Read More
flex-filter

Digital Lending Has Come Full Circle

While credit unions have certainly gotten by without a completely digital lending process, they are...

2 mins read Read More

How Digital Lending Helps Small Credit Unions

Small credit unions might be under the impression that they won’t use or benefit from digital...

4 mins read Read More

Digital Self-Service is Key to Winning Millennials & Gen Z

10 years ago, Gen X fled to CUs thus fulfilling their need for new, young members. However,...

2 mins read Read More

Automated Decisioning Trends to Compliment Your Lending Strategy

Due to the rapid growth in lending, credit unions have been forced to to reassess their lending...

2 mins read Read More

Digital Lending Customization is Something to Taco Bout

Credit unions can learn a thing or two about member experience from Chipotle. Members expect...

4 mins read Read More

Credit Unions Prospered Last Year, but New Hurdles Will Arise in 2019

After a year of triumphs, credit unions might be in for some new obstacles in 2019. Credit unions...

2 mins read Read More

Year in Review: Credit Union Trends and Triumphs from 2018

The big point of differentiation between credit unions and other financial institutions is the...

2 mins read Read More

Credit Union All-Stars of 2018

Our clients have made tremendous efforts to implement resources and services that provide more...

2 mins read Read More

Merry Christmas and a Happy New Year from FLEX!

FLEX wishes you a Merry Christmas and a very happy New Year!