Latest
Preston Packer Preston Packer Sep 9, 2026
Credit Union Member Experience

The Complete Guide to Credit Union Member Experience

Learn how to measure and improve credit union member experience across digital banking, lending, service, and every member touchpoint.

11 mins read Read More→
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7 Surprising Fraud Facts Your Credit Union Should Know Preston Packer
Preston Packer Aug 15, 2023
Credit Union Best Practices

7 Surprising Fraud Facts Your Credit Union Should Know
Learn about the staggering losses, rise of identity theft, and importance of fraud prevention with...
2 mins read Read More →
3 Easy Ways to Boost Security & Member Experience at the Same Time Preston Packer
Preston Packer Aug 10, 2023
Credit Union Member Services

3 Easy Ways to Boost Security & Member Experience at the Same Time
Credit unions must strike a delicate balance: one that offers a personal experience for members...
3 mins read Read More →
5 Proven Ways to Build Solid Member Trust Preston Packer
Preston Packer Aug 8, 2023
Credit Union Member Services

5 Proven Ways to Build Solid Member Trust
Is your credit union is looking to build lasting trust with members? Here are actionable ideas you...
3 mins read Read More →
Uncover the Top 5 Fraud Schemes and Proven Defense Strategies Preston Packer
Preston Packer Aug 3, 2023
Credit Union Member Services

Uncover the Top 5 Fraud Schemes and Proven Defense Strategies
As the rate of fraud continues to increase, you need to protect your credit union and its members....
3 mins read Read More →
Is Your Fraud Solution Really That Secure? Find Out With This Checklist Preston Packer
Preston Packer Aug 1, 2023
FLEX Credit Union Technology

Is Your Fraud Solution Really That Secure? Find Out With This Checklist
Uncover how effective your fraud solution really is with real-life examples of fraud and the...
3 mins read Read More →
FedNow Just Launched: 3 Reasons Why Being Late to the Game is a Mistake Preston Packer
Preston Packer Jul 27, 2023
Credit Union Member Services

FedNow Just Launched: 3 Reasons Why Being Late to the Game is a Mistake
Embrace FedNow and avoid these 3 mistakes that come with resisting new technology. With FedNow, the...
2 mins read Read More →
Is FedNow Right for Your Credit Union? Find Out With This Checklist Preston Packer
Preston Packer Jul 25, 2023
Credit Union Member Services

Is FedNow Right for Your Credit Union? Find Out With This Checklist
FedNow just launched, and you need to determine if this new technology will help your credit union...
2 mins read Read More →
Zelle, Venmo, and FedNow: Pros and Cons of Each Payment Method Preston Packer
Preston Packer Jul 20, 2023
Mobile Banking

Zelle, Venmo, and FedNow: Pros and Cons of Each Payment Method
By understanding the differences between FedNow, Zelle, and Venmo, you can help CU members make the...
2 mins read Read More →
3 Key Ways FedNow is Disrupting the Financial Services Industry Preston Packer
Preston Packer Jul 18, 2023
FLEX Credit Union Technology

3 Key Ways FedNow is Disrupting the Financial Services Industry
Discover how FedNow is revolutionizing the financial service industry and embrace the future of...
2 mins read Read More →
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ABOUT FLEX
FLEX now serves over 280 credit unions in 46 states including Alaska, Hawaii, and the Eastern Caribbean. The company enjoys established relationships with all regulatory agencies, corporate credit unions, and major industry partners. In recent years, credit union industry personnel ranked FLEX first among competing vendors for customer satisfaction.