In the article Members Don't Care About Credit Union Software and Neither Should You, we asked whether credit unions are in the technology business or in the business of providing financial services. Your members want a pleasant and convenient experience with your credit union and, in this day and age, that requires you to provide the right technology in a painless and seamless manner. While your IT budget may make you feel more like you're a tech company than a financial institution, it is important to make the investment inconspicuous to your members. Allow your credit union technology partners to handle the technology so you can focus on providing an uncomplicated, user-friendly experience.
In the past, credit unions needed a large, clunky, complicated, and expensive server onsite. Many of your technology vendors may have required their software to be housed on these servers, further expanding the size and requirements of your server room. That is until credit union cloud solutions came along and slowly changed people's way of thinking. Credit unions no longer need that expensive hardware, taking up valuable real estate and inordinate amounts of your budget and time.
If you find you or your IT staff are spending too much time managing and maintaining old, expensive equipment, or you are struggling to find the funds necessary to upgrade aging servers, it's time to reconsider your approach. Stop wasting resources by fixing and managing hardware on your own. Consider taking your technology to the cloud, where the right partner can eliminate your headaches, leaving you more time to spend on members and less on feeding the monster in your server room.