The FLEX Connexion Blog

Seamless Banking: FLEX and Plaid® Integration Enhances Member Experience

Written by Preston Packer | Jun 6, 2025

In today's digital world, your members expect fast, secure, and effortless ways to manage their finances. Delays and complicated processes can lead to frustration and even lost opportunities.

That's why FLEX Credit Union Technology is excited to announce Core Exchange integration with Plaid.

Plaid®️ Core Exchange integration is designed to allow members to link their credit union accounts to apps like...

  • Venmo
  • Robinhood
  • Betterment

...enabling them to perform actions like paying bills, investing, or managing their budget within these apps.  

One of the most impactful features is instant bank account verification. Instead of relying on outdated screen methods,  members can instantly verify their checking and savings accounts by securely linking them through the Plaid user experience.

 

Here's what this means for your credit union and your members:

Faster Account Verification

The integration allows for the quick retrieval of account and routing numbers in seconds, enabling faster account verification.

Seamless Onboarding

The user experience is designed to be intuitive and quick. According to Plaid, members can link checking and savings accounts in as little as 10 seconds.

Improved Conversion

Plaid claims that their user experience is proven to convert higher in head-to-head tests. This means fewer drop-offs during critical processes like funding new accounts or setting up payments.

Broad Reach

Plaid connects to over 12,000 financial institutions in the U.S., Canada, and Europe. This makes it easier for your members to connect accounts from other institutions.

 

Learn More About the FLEX Plaid® Integration Today!

By leveraging the Plaid®️ Core Exchange integration with FLEX, your credit union can provide the kind of fast, convenient digital experiences that members expect, while streamlining operations and improving efficiency.

Click the button below to download FLEX's Plaid® Integration eGuide.