What most credit unions don't realize is that core system efficiency is at the heart of their operational direction and success. Your core system should aid in the magnification of your operational efficiencies and help expose your inefficiencies.
Ironworkers USA FCU was facing the perfect storm of the recession, out-of-work members, losses to the corporate credit union collapse, and money it owed to the NCUA corporate stabilization funds. With a net worth of less than 7% the credit union was afraid the they might not survive if they didn't start moving in the right direction. Download the case study to see how they turned their inefficiencies into strengths and now rank in the top 25% nationally in Return of the Member, have more than 60% penetration among their potential membership, and second quarter (2016) share growth in the top 10%.