Credit Unions Say No to Racism and Yes to Diversity

By Preston Packer |



As the world is learning a new term in "Ambien tweeting" with Roseanne Barr's recent blunder, they are also revisiting the ugly word "racism." Credit unions hold a unique distinction in the financial industry as consistently serving minority communities. Credit unions are frequently the only federally insured institutions serving low-to moderate-income and underbanked populations. There is no place for racism within credit unions, as the whole industry was founded on the premise of people helping people, the antithesis of racism. In addition to moral belief in the credit union difference of embracing diversity, diversity itself makes great business sense. The NCUA adamantly states: It makes good business sense to have members, managers, and employees reflect the community credit unions serve and for credit unions to serve diverse segments within their communities. Diversity leads to better service, greater innovation, improved solutions, and increased membership. 

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Preparing for and Managing Education Costs

By Preston Packer |



It's springtime and students are graduating, looking forward to their next step in life. Some are high school seniors about to embark on a brand new experience and obtain a college education. Others are graduating from college and about to enter the proverbial real world - with real jobs, real responsibilities and unfortunately, a lot of real debt. Preparing for these life steps are important, and proper planning can help ease some of the burden. College savings plans, such as 529s, student loans and overall responsible spending and investment plans can relieve some of the stress and provide assistance in repaying the debt. As a credit union, helping your members successfully manage their higher education debt represents a big opportunity to help them not only plan for but survive one of the biggest expenses in their lifetime.
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Credit Union Leadership Best Practice - Write It Down

By Preston Packer |



As any credit union executive knows, a typical workday can be stressful. There seem to be endless calendar entries that chop up your day into 1/2 hour time slots, each crammed full of meetings (some that even overlap), deadline reminders, reports to review, conference calls and emails. Not to mention dealing with member issues that may arise or even MSR drama. And it often doesn't stop once you leave the office - the need to cross something else off your to-do list might be compelling you to bring home your laptop to finish that last email or prepare reports for a board meeting. Seeking out best practices from others in leadership can provide some advice on how to control stress before it takes over your life.
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