Beyond Basic Mobile App for Credit Unions

By Preston Packer |

Jun

10

According to the Business Insider’s Mobile Banking Competitive Edge Study, nearly 90% of credit union members claim they use mobile banking services. Additionally, more than 95% of millennials report using mobile banking. What this means for credit unions is that having a quality mobile banking app is now an essential part of doing business. However, not just any mobile banking app will do.

Read More

An All-In-One Mobile App for Credit Unions

By Preston Packer |

Jun

08

The digital age has arrived and is here to stay. Credit union members have turned to digital and mobile banking apps to complete their everyday banking transactions. These changes in behavior combined with the rise of fintech companies such as Venmo and Paypal are forcing credit unions to enhance their digital banking services and mobile apps at a rapid pace.

Read More

Best Practices for Your Credit Union Mobile App

By Preston Packer |

Jun

03

The growing demand for digital banking services and the rise of fintech companies into the banking space means that credit unions (CUs) have to change the way they do business in order to stay competitive. Members now want access to a variety of online banking services, and the credit unions that fail to provide them likely won’t be around too much longer.

Read More

Go the (Social) Distance for Your Members with Mobile & Digital Banking

By Preston Packer |

Nov

26

The goal of any credit union is to satisfy the needs and wants of its members. Since the pandemic reshaped the world and transformed how we do business, member habits and behaviors have been changing and changing fast. It should be no surprise that as people try to avoid contagion, in-person interactions have declined significantly, and folks have turned to digital solutions to meet their needs. This trend has huge implications for credit unions around the country.

Read More

Why Mobile and Digital Wallets are Here to Stay

By Preston Packer |

Nov

24

Although mobile banking and digital wallets existed before the pandemic, their capacity to enable contactless transactions has sent their usage soaring. Today people are buying groceries, sending money to friends, shopping and even applying for loans from their mobile phone, tablet, or computers.

Let’s take a look at why mobile banking and digital wallets have become so popular and why they are here to stay.

Read More

A Safety-First Approach to Payments with Mobile & Digital Wallets

By Preston Packer |

Nov

04

If 2020 has taught us anything, it’s that change can come suddenly and unexpectedly. One of the most striking changes taking place since the coronavirus outbreak is people’s increasing use of technology. From Zoom meetings and online conferences to the rising adoption of e-commerce and mobile banking, technological solutions are providing people with alternative means to have safe, contactless experiences.

Read More

Disparate Data? Never Fear! Open APIs are Here!

By Preston Packer |

Aug

04

It's a bird! It's a plane! It's the ability to give your members the power to control their financial fate with convenient access no matter where they are! While it may not be a super power you've heard of before, it is one that will give your credit union the ability to serve your members leaps and bounds ahead of others while staying competitive with powerhouse financial institutions. Here are a few of the super powers your credit union can gain by using a powerful core processor featuring an open application interface.

Read More

The Upside of Digital Lending

By Preston Packer |

Apr

22

There's no ignoring a new brand of competition making a "rocket" fast rise in popularity: digital lenders that provide an exclusively online loan experience. The Global Digital Lending Platform Market size is expected to reach $11.6 billion by 2025, and CUs would be remiss if they passed on the chance to grab a piece of that. One could argue that this could mean bad news for credit unions, who sometimes have more limited resources compared to the big banks or larger FIs. Fortunately, many CUs and their technology partners have been preparing and innovating for years making the digital playing field a familiar realm.

Read More

Member Awareness 101: In 10 Steps

By Preston Packer |

Apr

08

Making members aware of Credit Union digital products & services is half the battle. Members will use the tools that they know about and when branch hours are limited or eliminated members need to be aware of their options. When people are coming into the branch less frequently, be sure to keep sharing messaging in other ways to keep them aware of your offering.

Read More

4 Reasons You're Losing Members from a Poor Digital Banking Experience

By Preston Packer |

Apr

24

Simply offering a mobile banking app to your members is not good enough anymore - it needs to perform well and quickly provide the information members are looking for in order to hold its own against the competition. The interaction should be seamless, and the app should respond easily with just a touch or screen swipe. It should offer a user interface that appeals in layout, is clearly understood and able to be followed. In short, their digital experience should leave your members satisfied, frustration-free and ready to come back for more. 
 
Read More

Recent Posts

Posts by Topic

see all topics
FLEX will improve your system efficiency.