These days, members are flocking to credit unions for a myriad of different reasons. Some want the convenience that credit unions are known for - they want to be able to utilize services where they want, when they want, no matter what. Others strive for the personal level of care and attention to detail that larger financial institutions just aren't capable of offering. Others still strive for both at the same time.

There is a growing demand for credit unions to offer new technologies and alternative touchpoints, all while providing an exceptional member experience. These demands are requiring credit union management to find new and innovative solutions to meet expectations while also looking for methods to reduce costs and increase efficiencies. Interactive Teller Machines (ITMs) are the next wave in credit union efficiency for both CUs and their members.