Credit union mobile banking technology is like manna from heaven to those who thrive on instant access to their account information. Today's omni-consuming members wield their mobile phones like gods, managing all of their financial affairs on these devices, from anywhere, at any time.
Still these gods of the mobile-verse are not easily pleased. In the rush to develop mobile phone apps for our market, too many solutions have given the tablet far less attention than it deserves.
Consider that all devices are NOT created equal. The great advantage of a mobile phone is its portability, its compact simplicity. Nothing could be better for checking balances, transferring funds, or making a payment. But what about reviewing a new member application, a member statement or a loan document? There is a reason why God put his commandments on tablets. It was just the right size screen. (Moses might have opted for an iPhone, but he likely struggled with the small fonts after having stared into the burning bush.)