In the fast-paced, tech-driven world that we're currently living in, the core system truly is at the heart of any credit union. Not only is it this bedrock of technology that allows employees to better communicate and collaborate with one another, but it also helps to facilitate the most important goal of all: bringing newer, better, and more forward-thinking services to members everywhere.

In today's digital age, virtually all credit unions face one glaring concern: how to maintain the valuable face-to-face relationship-based banking that members have come to expect while offering the cutting-edge digital tools younger members demand. In addition to finding the right mix, the capital investment required to make this transition has often helped justify kicking the proverbial can down the road. That was until COVID-19 escalated digital transformation from a nice-to-have into a must-have. Fortunately, Eastern Utah Community Credit Union (EUCCU) already had the plans and groundwork in place to seamlessly make the transition.