3 Ways Big Data Is Making Big Changes in Consumer Lending

By Preston Packer |

Aug

04

Amid the era of digital transformation, credit unions and financial institutions are finding profit-driving applications for the treasure troves of data that have been at their disposal for several decades. This data is providing a new perspective in consumer behavior, preventing disasters and thefts, and unlocking the secrets of money movement. And now, big data is poised to make big changes to consumer lending. Let's take a closer look at three ways it's already happening.

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Analytics: The Key to Lending Speed For Credit Unions

By Preston Packer |

Aug

03

Within the last few years, we've seen many financial institutions rely heavily on traditional data as they've been making various credit decisions. Recent tumultuous times have also caused businesses and consumers to lose valuable revenue. Meanwhile, existing data models that were originally intended for periodic declines (instead of a complete economic standstill) have proven not to be as relevant or foretelling. These dramatic changes in both credit and consumer behavior have caused lenders to seek new data and earlier warning signs. This is where analytics come in.

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What Does The Future Hold For Credit Unions & Fintechs?

By Preston Packer |

Jul

27

A lot has changed for credit unions within the past two years. Many have evolved their delivery models to support more digital, remote communications while still aspiring to offer a special, personal member experience. However, achieving this level of digital prowess takes a strategy that can quickly and easily adjust to uphold specific undertakings, like paycheck protection, skip-a-pay programs, and contactless transactions. Members still require personal connection even while online and those who aren't already acclimated to digital channels need more education, connection, and security understanding to get comfortable. So, what else has changed in the credit union world, and what does the future hold?

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The Advantages of Fintech Partnerships and Core Software for Credit Unions

By Preston Packer |

Jul

20

It's an exciting time to be a credit union, as the industry is currently experiencing a variety of historic changes. With these changes, come tremendous opportunities to fulfill the public's financial needs faster and easier. As advanced technology continues to force adaptation and consumer demands continue to shift, credit unions (CUs) have the chance to serve members in new and innovative ways. Although today's credit unions face stiff competition from big banks and fintechs, embracing new opportunities and remaining flexible to the ever-evolving financial landscape are key to staying top of mind for the consumers of today.

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Using Long-Term Planning to Replace Non-Interest Income

By Preston Packer |

Jul

13

Credit unions have often relied on income that was mainly generated from service and transaction fees. However, it's no secret that non-interest income (NII) has and continues to be threatened. Many of today's credit unions are searching to find different sources of revenue in order to lighten the burden of lost revenue streams like interchange income, overdraft fees, mortgages, and insufficient funds fees. This is exactly why your credit union should develop a long-term plan to improve efficiency and establish new streams of income.

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The Importance of the Digital Transformation for Credit Unions

By Preston Packer |

Jul

07

As a credit union, you must adapt to your members' needs and wants, which include the adoption of new technology. According to a recent report from Experian Global, the number of people with mobile wallets and traditional payment methods is essentially the same. Out of 6,000 consumers and 2,000 businesses surveyed worldwide, 62% responded that they use mobile wallets, 63% said they use traditional payments, and 64% said they use a debit card for making transactions. In addition, the survey discovered that consumers are also using digital payment methods just as much as they use their email. With all of these statistics, it's safe to say that consumers are steadily becoming more tech-savvy. So, the real challenge for credit unions is to recognize the significant increase in digital spending and rise to the occasion.

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How Core Software and Fintech Partnerships Increase Member Value

By Preston Packer |

Jul

05

In the past, credit unions saw fintechs as some of their main competitors. However, many have turned into valuable partners offering solutions that can support member needs. Today, fintechs recognize that they are better than credit unions in certain instances and vice versa. While credit unions understand member needs, how to develop relationships, and how to safely provide financial services, fintechs use some of the latest technology to solve specific problems. This can be paired with CORE software to deliver solutions that support member needs.

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How to Digitally Grow Your Auto Lending Through Loan Recapture

By Preston Packer |

Jun

29

As a credit union, one of your goals should be to increase the number of auto loans you acquire each year. And if you've been monitoring the market, you've probably noticed the significant increase in car payments, which has doubled since 2021. As of 2022, auto-related loans account for nearly 10% of all consumer debt in the U.S., which means a wealth of opportunities to boost your credit union's ROI and help people save!

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Is Your Credit Union Missing Lending Opportunities?

By Preston Packer |

Jun

23

Recent research has revealed that credit unions' tightened lending approach is backfiring, becoming detrimental to both borrowers and lenders. In their attempt to maintain high credit quality, many credit unions (CUs) have missed valuable lending opportunities and lost some of their reputations as lenders focused on serving average, working-class people. Many CUs have reported extremely low delinquencies and charge-off rates, which has sparked concern among lending officers who think they're missing opportunities to fulfill member needs. Thankfully, there are ways to make up for all those lost loans.

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The Importance of Auto Loan Recapture: How It Works

By Preston Packer |

Jun

21

A car is one of the most expensive purchases in a consumer's life, which is usually accompanied by a large amount of debt from auto loans. In 2021, auto loans made up nearly 18% of total consumer debt for 18 to 29-year-olds, 10% for 30 to 39-year-olds, and 9% for 40 to 69-year-olds. So, with a vast majority of the population taking out loans for their cars, why isn't your credit union getting more auto loans?

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